SSA Registration Terms & Conditions

SSA Registration and Application Terms & Conditions

By registering as a User on the SSA website https://www.steelsustainability.com.au/, you are agreeing to the SSA privacy policy and the following terms and conditions.

1. SSA User Registration - online

To register as a User on the SSA website, certain information is required in order for a User login and dashboard to be created. This step is required prior to commencing the SSA application and certification process. 

Information required for registration is: a unique email address, contact name, number and location details, and a password.

Upon registration, SSA Registered Users will receive a User login and dashboard, and will have access to resources such as the SSA Program Technical Requirements and Rules, and the SSA certification application via the SSA dashboard. Users are added to the SSA Newsletter and can unsubscribe at any time via their dashboard or by clicking "unsubscribe" on the SSA Newsletter. 

2. SSA Client application - online

Following SSA Registration, the Client can proceed to SSA application and is required to:

  • Provide details of the company and their manufacturing or processing site(s) seeking certification. 
  • Provide details of the relevant company and site contacts, or employees managing the SSA certification process.
  • Select the chosen level(s) of SSA certification sought per site. 
  • Pay the stated Fees either on application or within 7 days of issued invoice.
  • In the event a SSA Client wishes to move up to a higher SSA level during the certification process, the difference in certification fee between the SSA levels will be payable.

3. Payment methods

  • All SSA Fees on the website are quoted in Australian dollars and exclude GST.
  • Credit Card: Mastercard and Visa are accepted. Payment is taken at the point the order is processed by our online system.
  • For payments by EFT contact ASI Finance Manager on 02 8748 0189.
  • All bank charges and fees for payment of transactions are the responsibility of the purchaser, and the full invoice amount should be paid payable to ASI.
  • SSA Application will not be valid until payment in full is received.

On receipt of full payment for a new application, the Client and their site/s seeking certification are published on the SSA Supplier Listing on the SSA website with the status “Certification Pending”. The SSA Client will also gain access to further content on the SSA website to support them in preparing for the SSA audit. 

3. SSA Certification/Verification 

SSA Clients are assessed, audited, and awarded SSA Certification on a site-by-site basis. SSA certification accredits the operations and steel products processed at the audited site only. The SSA Rules detail the process and timeframes for SSA Certification/Verification and the SSA Technical Requirements contain details of the credits that must be achieved for certification/verification. A graphical display of the process can be seen here.

4. Cancellation/Withdrawal of SSA applications

SSA reserves the right to suspend an application if it is non-compliant with these Rules. SSA will communicate with the SSA Client of its intent to suspend and/or cancel an application. Suspended applications will be removed from the SSA Supplier Listing and cancelled applications will require the SSA Client to re-apply and pay the registration fee again.

If the applicant wishes to withdraw an application at any time during the application/audit process, they must request this in writing to SSA. 

5. Refunds

Should the Client not receive certification to the level requested or decide to not continue with the certification Application, any fees paid to that time will not be refunded.

6. Communication 

Contacts - SSA Clients must use their SSA dashboard to nominate and maintain company contacts who are relevant to managing, accessing, and receiving information regarding the SSA Program. 

Scheme Updates - SSA Clients will receive SSA Scheme Update newsletters advising of changes to Technical Criteria and Scheme Rules, and transactional emails pertaining to invoice payments, audit bookings, audit results and certifications. Under the Scheme Rules, SSA is required to notify Clients of any changes to the SSA Program or Rules, therefore SSA Clients cannot unsubscribe from the SSA Scheme Update newsletter and transactional emails. If a SSA Client wishes to unsubscribe, an alternative contact for the company must be provided to SSA. 

SSA Newsletter - All Registered Users are added to the SSA Newsletter and can unsubscribe at any time via their dashboard or by clicking "unsubscribe" on the SSA Newsletter. Registered Users can resubscribe to the newsletter via their dashboard at any time.  

7. SSA Application support 

For any enquiries relating to SSA registration or application please contact the Sustainability Scheme Manager on 02 8748 0180 or ssa@steel.org.au